YOUR TRUSTED PLUMBER ON SULLIVAN’S ISLAND, SC – HONEST SERVICE. QUALITY WORK.

Pineapple Plumbing provides reliable residential plumbing services throughout Sullivan’s Island, SC. From leaking pipes and clogged drains to water heaters, plumbing repairs, and emergency service, our experienced team diagnoses the problem clearly, explains your options, and provides honest, upfront pricing.

Schedule Your Appointment

Clear pricing. No hidden charges. We're here to provide reliable plumbing solutions with no hidden surprises.
Charleston's Hometown Plumbers

A pipe starts leaking beneath the house. The kitchen drain backs up again. The water heater quits with no warning. Or a toilet that seemed like a minor annoyance suddenly will not stop running.

Whatever brought you here, the first step should be finding out what is actually wrong.

Pineapple Plumbing provides residential plumbing services for Sullivan’s Island homeowners, including plumbing repairs, leak detection, drain cleaning, water-heater service, fixture installation, garbage disposals, sewer-line problems, inspections and emergency plumbing.

We take a diagnosis-first approach. We inspect the problem, explain what we find in plain language, discuss the practical options and give you a clear price before approved work begins.

Pineapple Plumbing is locally operated and veteran-owned by Austin Holcomb and Austin Webb, who bring more than 22 years of combined plumbing experience to Lowcountry homes.

Need service? Call (843) 739-7438 or book an appointment online.

Residential Plumbing Help on Sullivan’s Island

Plumbing on Sullivan’s Island deserves an address-specific diagnosis rather than assumptions based solely on the ZIP code.

The Town deliberately protects its predominantly single-family residential character and maintains extensive historic-preservation policies. Its adopted Comprehensive Plan also recognizes historic resources and the island’s varied architectural character.

For a plumber, that means two homes only a few blocks apart may have very different plumbing histories.

One property may have been substantially renovated. Another may still contain older fixtures or shutoff valves. A newer bathroom may connect to an older drain system elsewhere in the house. Plumbing under a raised structure may be much easier to inspect than piping concealed behind finished walls.

We do not assume what is installed based on the age or appearance of the house. We inspect the system that is actually there.

Plumbing Services for Sullivan’s Island Homes

General Plumbing Repairs

A running toilet, dripping faucet, failed shutoff valve or unexplained drop in water pressure can be a small repair, but the visible symptom does not always reveal the actual failure.

Pineapple Plumbing handles leaking pipes, faucets, toilets, supply connections, shutoff valves, low-water-pressure concerns and other common residential plumbing repairs.

The goal is to identify the failed component before replacing anything unnecessary.

Leak Detection & Pipe Repair

Some leaks announce themselves immediately. Others show up as a stain, damp area, unexplained water use, musty smell or moisture beneath the home.

When the source is not obvious, the priority is locating it before opening walls, flooring or other finished surfaces unnecessarily.

Pineapple Plumbing provides leak diagnosis and pipe repair and recommends shutting off the water when an active leak is causing damage.

One leaking fitting does not automatically mean the whole house needs repiping. The surrounding plumbing and extent of the failure should determine the repair.

Drain Cleaning

If one bathroom sink drains slowly, the restriction may be close to that fixture.

If several drains slow down together, toilets gurgle or wastewater appears in another fixture, the problem may be farther down a shared drain or sewer line.

Pineapple uses drain snaking for suitable localized clogs and can use camera inspection or hydro jetting when the symptoms and pipe condition justify them. The company specifically states that pipe condition should be assessed before aggressive jetting is used.

That matters when the same drain keeps clogging. Opening it temporarily is different from figuring out why the blockage keeps returning.

Water Heater Repair & Replacement

No hot water does not automatically mean you need a new water heater.

A good recommendation considers the component that failed, the age and physical condition of the unit, leakage, repair history, expected remaining life and the cost of repairing it compared with replacement.

Pineapple services both repair and replacement situations and works with conventional tank and tankless water heaters.

If repair remains a sensible option, you should be told that. If replacement makes better financial or reliability sense, you should understand why.

Garbage Disposal Repair & Installation

A disposal that hums without turning may be jammed. Water beneath the sink may be coming from the flange, drain connection or disposal housing. A unit that repeatedly trips its reset may have a different problem altogether.

Pineapple repairs, replaces and installs garbage disposals and checks the surrounding connections before recommending a solution.

Fixture Installation

Pineapple installs toilets, faucets, sinks and shower fixtures.

Installation is not only about attaching the visible fixture. Supply lines, shutoff valves, drain configuration and existing connections all need to be evaluated, particularly when a kitchen or bathroom has been remodeled.

Sewer Line Diagnosis & Repair

Several drains backing up together, recurring main-line clogs, gurgling fixtures or sewage entering the home can point toward a problem deeper in the drainage system.

A sewer camera can help locate the problem and show whether further cleaning or repair is justified.

Pineapple’s sewer approach emphasizes diagnosing the cause and showing camera findings when available rather than repeatedly treating the symptom.

Plumbing Maintenance & Inspections

A dedicated plumbing inspection can be particularly valuable when purchasing a home, maintaining an older property, evaluating work from previous renovations or dealing with recurring problems.

Pineapple’s inspection service can include visible piping, water pressure, water-heater components, crawl-space plumbing and sewer-camera scoping where appropriate.

For a Sullivan’s Island property that is not occupied continuously, an inspection before a long absence or after returning can also help identify leaks or developing problems before they become larger repairs.

24/7 Emergency Plumbing

Burst pipes, uncontrolled water leaks, sewage entering the home, active flooding and loss of water throughout the house deserve faster attention than a dripping faucet or single slow drain.

Pineapple advertises 24/7 emergency plumbing assistance and can help homeowners determine the immediate steps to take while service is being arranged.

If water is escaping rapidly, shut off the affected fixture or main supply when you can do so safely. If sewage is backing up, stop using fixtures that send additional wastewater toward the obstruction.

Plumbing Considerations for Sullivan’s Island Homes

Older and Renovated Properties

Sullivan’s Island has deliberately preserved historic structures and its established residential character rather than allowing wholesale redevelopment into a conventional resort community.

That does not mean every older-looking house has original plumbing.

In fact, renovation can make diagnosis more interesting. A remodeled bathroom may have modern fixtures but connect to older drain piping elsewhere. An addition may have introduced a different generation of supply piping. A newer water heater may still depend on older valves or connections.

Before recommending a major repair, the plumber needs to understand which part of the system is actually failing and how it connects to previous work.

Raised Homes and Accessible Plumbing

Where a Sullivan’s Island home has accessible piping beneath the structure, that access can make visual inspection valuable.

Connections can be checked for active leakage, physical damage, loose fittings or deterioration rather than guessing from symptoms inside the house.

Because this is a coastal community, exposed exterior metal components deserve attention. Pineapple’s own Lowcountry maintenance guidance notes that outdoor fixtures and exposed connections in coastal areas can experience greater salt exposure. That should not be exaggerated into a claim that every interior pipe on Sullivan’s Island is rapidly corroding.

Water & Sewer Infrastructure

There is an important distinction between the plumbing inside your property and Sullivan’s Island’s public utility infrastructure.

The Town’s Water & Sewer Department manages local water distribution and wastewater operations. Sullivan’s Island purchases drinking water from Charleston Water System. The primary supply reaches the western end of the island through a harbor crossing and the main continues along the Middle Street right-of-way.

The Town also has a long-running municipal water-main replacement program. Its 2025 report says approximately 20,000 feet of municipal cast-iron main remained scheduled for future replacement.

That is useful local context, but it is not evidence that the plumbing inside your home is cast iron or needs replacement.

A public water main and a home’s private plumbing system are different assets and need to be diagnosed separately.

Is the Problem in Your Home or the Public Water/Sewer System?

Start with the pattern.

One fixture affected: The problem is more likely near that fixture or within the home’s plumbing.

Several fixtures affected: A shared private drain, main sewer lateral, supply problem or another system-level issue becomes more plausible.

The entire house suddenly has no water: Check whether there is a known utility interruption and whether nearby properties are affected before assuming something inside the home has failed.

Wastewater backing up inside: Stop adding water to the drainage system and determine whether the obstruction is in the private lateral or farther downstream.

The Town maintains its own water and wastewater operations and publishes Water & Sewer Department contact information for residents.

The point is simple: identify which side of the system has the problem before paying someone to repair the wrong thing.

After Severe Weather: What Plumbing Should You Check?

Sullivan’s Island officially identifies flooding, storm surge, high-water events and stormwater management as significant resiliency issues.

After a property experiences significant storm or flood conditions, basic plumbing awareness can prevent a secondary problem from going unnoticed.

Know where your customer water shutoff is located. The Town specifically provides guidance for homeowners who need help locating or operating that valve.

Once conditions are safe, look for new leakage around accessible piping and connections. Check the area around the water heater. Pay attention to changes in drainage, water pressure or water usage.

If sewage has entered the property, avoid contact with contaminated water and stop using fixtures that could worsen the backup.

That is preparedness—not a reason to assume every storm has damaged your plumbing.

Diagnose Before You Repair or Replace

his is where Pineapple Plumbing should differentiate itself most clearly.

One clogged sink does not automatically mean you need sewer work.

One leaking connection does not automatically mean you need to repipe the house.

An older water heater does not automatically require replacement.

On the other hand, repeatedly paying to clear the same drain or patch the same failing system can become poor value.

Pineapple’s process is straightforward:

Inspect → diagnose → explain → provide options → quote the work → complete what you approve.

The company was founded by Austin Holcomb and Austin Webb after seeing homeowners pushed toward unnecessary work and unclear pricing. Austin Webb brings more than 14 years of hands-on plumbing experience, while Holcomb combines plumbing experience and local leadership with his background as a U.S. Marine veteran. Together, the owners bring more than 22 years of experience and remain involved in field operations.

Why Choose Pineapple Plumbing for Sullivan’s Island?

  • Diagnose before recommending. The real cause determines the repair.
  • Clear pricing. You know the approved price before work begins, with no hidden charges added afterward.
  • 22+ years combined experience. Austin Holcomb and Austin Webb bring hands-on Lowcountry plumbing experience to the company.
  • Veteran-owned, local leadership. Pineapple is locally operated rather than a national dispatch network.
  • Respect for your property. Protecting floors, wearing shoe covers and cleaning up are part of Pineapple’s published standards.
  • 100% satisfaction guarantee. Pineapple publicly states that it stands behind every job.
  • 24/7 emergency help. Serious plumbing failures do not always happen during business hours.

Other Services

Explore our trusted plumbing services for reliable solutions across Charleston and the Lowcountry.

Customer Support

Have a plumbing question or need service? Our friendly team is ready to help with honest advice and reliable solutions.
Call Center

+1 843-739-7438

Email Support

info@pineappleplumbingchs.com

Hours

Monday – Sunday

Open 24 Hours

Emergency Service - Available 24/7
Common Questions

Frequently Asked Questions

What plumbing services does Pineapple Plumbing provide on Sullivan’s Island?
Pineapple provides residential plumbing repairs, leak detection and pipe repair, drain cleaning, water-heater repair and replacement, garbage-disposal service, fixture installation, sewer-line diagnosis, inspections and emergency plumbing.
Yes, based on the Sullivan’s Island service coverage supplied in your brief. Pineapple advertises 24/7 emergency assistance for problems such as burst pipes, sewage backups, uncontrolled leaks, active flooding and loss of water.
Possible signs include unexplained water use, moisture, stains, damp materials or water sounds when fixtures are off. The source should be located before walls, floors or other finished surfaces are opened unnecessarily.
When several fixtures are affected together, the restriction may be farther down a shared drain or sewer line rather than at one fixture. A camera inspection can help determine where the problem is and what is causing it.
Should I repair or replace my water heater?
It depends on what failed, the age and condition of the unit, leakage, previous repairs, remaining service life and the cost of a dependable repair compared with replacement. Age by itself should not dictate the answer.
Yes. Older and renovated properties often benefit from inspecting the plumbing that is actually present, including visible piping, fixtures, shutoffs, water heaters, crawl-space plumbing and previous alterations where accessible.
Yes. Pineapple handles common toilet and faucet repairs as well as fixture replacement and installation.
Consider an inspection when buying a home, maintaining an older property, dealing with recurring plumbing symptoms, returning to a property after an extended absence or when you want to identify developing problems before they become emergencies.
Book an Appointment

Need a Plumber in Sullivan's Island SC?

From leaking pipes and clogged drains to water heater problems and urgent plumbing repairs, Pineapple Plumbing is ready to help. We’ll diagnose the issue, explain your options, and provide clear pricing before any approved work begins. Call (843) 739-7438 or schedule your service online today.

Testimonial

Customer Experiences That Inspire Confidence

Posted on Google Google
Clay Wilklow profile picture
Clay Wilklow
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Austin was very helpful and knowledgeable. Took his time to explain my options and walk me through the process of my repairs.
Posted on Google Google
Richard Welliver profile picture
Richard Welliver
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Pineapple Plumbing recently installed an in‑ground gas line for a pool heater, and their work was exceptional. Their precision, professionalism, and depth of knowledge clearly differentiate them from others in the field. I’m eager to recommend them and continue using Pineapple Plumbing for future repairs and projects.
Posted on Google Google
Richard J profile picture
Richard J
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Austin from Pineapple Plumbing replaced my hot water heater. His courteous professional manner was second to none. Got same day service with top quality workmanship and service at a fair price. I give Pineapple Plumbing my highest recommendation!
Posted on Google Google
Kevin Hunholz profile picture
Kevin Hunholz
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
They were great and very professional! Looking at the job once completed, you can tell they took their time! As well you can tell they did the job as if they were doing it for their own home, which goes a long way. Thank you!
Posted on Google Google
Jennifer Robinson profile picture
Jennifer Robinson
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great people, fast response and excellent work! I highly recommend!
Posted on Google Google
Caroline Desjarlais profile picture
Caroline Desjarlais
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
These guys are amazing! I called due to a clogged drain and they came out the next day. They even stayed until late evening to ensure the problem was resolved that day. All the technicians were friendly and communicated upon arrival. One of the owners even called to follow up from the visit. I have already recommended them to several people and will continue to highly recommend them to anyone in need of plumbing services.
Posted on Google Google
4pfcam_ profile picture
4pfcam_
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I had my water heater drained as it was having problems keeping my water hot Austin was great at communicating what needed to be done and identifying the problem throughly !
Posted on Google Google
D Jones profile picture
D Jones
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I just have to say first and foremost Austin was very professional, kind, knowledgeable,and listen to me.Before I called Pineapple Plumding another company came out, so to make a long story short they were going to charge me $700.00. Sent him on his way.And called Pineapple Plumding.Came out the same day.Austin Looked everthing over and sad Everthing is fine.I just saved $700.00 :) Thank You so much Austin and Pineapple Pluming.You will be my forever Plumbing company.Honest Companies do not come by much enymore. This Company is one and a million. Sincerely Mrs. Jones :)
Posted on Google Google
Amelia Something profile picture
Amelia Something
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
So I posted a 5⭐️ review a month or so ago. I had all of my pipes re-done and some fixtures replaced by these wonderful people. Here we are a month later and somehow I have managed to loosen my kitchen sink. I txt them at noon, embarrassed I might add, to need help with something so frivolous. By 2 pm Austin showed up to my house to tighten it, all the while assuring me it was his pleasure and wouldn’t accept a dime from me, as it was a part of my warranty. I will forever suggest these guys to everyone I know and am so grateful they are who I chose when there are so many options out there🥰